How do I order online?
Buying flowers online has never been easier! Once you have browsed our site and
found what you like, just follow these steps:
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Click the "buy now" button. You will see details of the gift
and be able to select your desired delivery date. |
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Select that all-important date and click the "add to cart"
button. Your shopping cart will be displayed. You can make modifications
to the delivery date and quantity here. |
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Click the "checkout" button. You will need to be a member to place an order. Login if you are one already. If not, do a few moments to register. |
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After selecting recipients, you'll need to enter delivery information -
save the hassle of entering addresses by selecting a Contact from your Address Book! |
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Next comes your billing information. Again, there's no need to fill in
your details if you are already logged in. However, remember to select the mode
of payment here. |
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You may opt to skip the delivery and billing preview and proceed
straight to confirm your order. Then, the payment-handling mechanisms
based on your selected payment mode will be initiated. |
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After successful payment, voila - your order is complete! |
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How do I add items to my shopping cart?
If you have found something you like, click the respective "buy now" button.
Details of the gift will be displayed, where you can view a larger image,
choose a different size, and most importantly, select a delivery date. Once you
have selected the date, click the "add to cart" button to add the gift to your
shopping cart. You can access your shopping cart any time by clicking the
shopping cart icon at the top of every page.
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Can I save gifts in my shopping cart?
Yes. Once you place items into your shopping cart, they will remain there for up
to six hours.
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What happens to my order after you receive it?
Your order is given a unique Order ID and placed on our processing list.
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A receipt will be presented immediately after your order is completed. Click
the "view order receipt" button to view and print it. |
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An email will be sent to you once your order has been successfully submitted. This email will contain all your order details. |
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What if I don't receive any email from FarEastFlora.com?
We send out the notification email as soon as your order is completed, so you
should receive it shortly. If you don't hear from us at all, the delay could be
caused by heavy web traffic or overwhelming seasonal orders. Click here to send us an email. You can also call us at (852) 2980 2277 or fax (852) 2980 3939.
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Can I cancel or modify order?
Please contact us at (852) 2980 2277 or click here to write us. Please quote your order number in our communication. Please note that some modifications may not be accomodated if the order has been processed. Cancellations are subjected to our Cancellation Policy.
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