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Feedback & Enquiry

At Far East, we endeavor to deliver flowers at their freshest. However, should you need to make an exchange, here are some guidelines to follow:

We are very happy to hear from you. You could call us Mondays to Friday 9am to 6pm and Saturday 9am to 1pm at (852) 8124 1221. We will be in touch with you within 24 hours of your submission. At Far East, we will investigate the matter and attempt to resolve within 48 hours.

All requests should be accompanied with your order number or your contact number.