How much is the delivery fee?
Here's our delivery fee list. Fees are chargeable per item/per address.
- Kowloon, Hong Kong Island and New Territories - HKD$100.
- Ma Wan, Disneyland, Airport and Tung Chung – HKD$250.
- Ngong Ping, Tai O, Cheung Sha, Tong Fuk, Pui O, Mui Wo – HKD$500.
- Outlying Island, Discovery Bay – HKD$400.
What is your daily delivery schedule like?
Our delivery schedule is anytime between morning 9am - 1pm, and afternoon 2pm - 6pm. For specific delivery timing, an additional fee of HKD$200/per item/per location is applicable and subject to the availability of logistic partners/drivers.
Will there be a surcharge if I want something delivered during peak periods?
Our peak periods are Chinese New Year, Valentine’s Day, Mother’s Day and Christmas. During these peak periods, the regular delivery fee may be subjected to price changes. The delivery fee for all purchases and orders are clearly reflected at the billing page during check out.
My delivery did not arrive within the hours requested. What should I do?
Sometimes due to technical glitches or bad weather, we may not be able to fulfill your delivery within the hours requested. If that happens, please reach out to us call us at +(852)81241221 or write to us at custsvc.hk@FarEastFlora.com